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Taffy T
1 reviews | Active since Apr 2025
19 Apr 2025, 12:51
Rain is ****ming me
On the website the package for rainhome with 60mbps comes with the 101pro router. I subscribed to that option but i did not received the 101 pro router, i received just 101 router. When i spoke to the sales agent we checked and saw that my area only has 4g network but neverthless when i do the speed check of my internet the maximum i get is 5mbps. I try to contact anyone from rain but I dont get any response.
Helpful (0)
Replies (7)0
Replies (7)
Rain's replyOfficial
19 Apr 2025, 13:00Hi Taffy,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are reviewing your query and will be in touch soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are reviewing your query and will be in touch soon.
Regards,
rain.
Rain's reply19 Apr 2025, 13:00
Official
Hi Taffy,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are reviewing your query and will be in touch soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are reviewing your query and will be in touch soon.
Regards,
rain.
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Taffy T's updateReviewer Update
21 Apr 2025, 10:19My issue has not been reviewed and i haven't heard any feedback from you
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Taffy T's update21 Apr 2025, 10:19
Reviewer Update
My issue has not been reviewed and i haven't heard any feedback from you
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Taffy T's updateReviewer Update
23 Apr 2025, 12:53its day 3 still my case has not been resolved and I haven't heard any feedback from the rain team.
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Taffy T's update23 Apr 2025, 12:53
Reviewer Update
its day 3 still my case has not been resolved and I haven't heard any feedback from the rain team.
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Taffy T's updateReviewer Update
24 Apr 2025, 08:06Today it's day 4 still my case has not been resolved and no feedback yet.
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Taffy T's update24 Apr 2025, 08:06
Reviewer Update
Today it's day 4 still my case has not been resolved and no feedback yet.
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Taffy T's updateReviewer Update
25 Apr 2025, 08:16How long should I wait for my issue to be addressed? Today is day 5, and there has been no feedback or solution whatsoever.
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Taffy T's update25 Apr 2025, 08:16
Reviewer Update
How long should I wait for my issue to be addressed? Today is day 5, and there has been no feedback or solution whatsoever.
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Taffy T's updateReviewer Update
29 Apr 2025, 08:27Its been more than a week now and my issue has not been resolved.
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Taffy T's update29 Apr 2025, 08:27
Reviewer Update
Its been more than a week now and my issue has not been resolved.
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Taffy T's updateReviewer Update
29 Apr 2025, 12:18Thank you
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Taffy T's update29 Apr 2025, 12:18
Reviewer Update
Thank you