JM
John M

1 reviews | Active since Dec 2023

15 Feb 2024, 10:06

Rain is ****ming it's clients by Deducting R1093 for a (R595) monthly subscription

Rain deducted R1094 this month for a R595 monthly subscription. Which is quite alarming to say because I just got this router last month. We payed R499 for the router and another R250 was charged on the 15th of January, the only time I get my monthly income which I was told I wouldn't be charge 595 for the first month. You made it so convincing that I won't have any problems. Yet here we are again being financially **** to pay for the inaccurate invoice. This is like the time even though I cancelled you guys shutdown my Rain 4G sim card two weeks after I payed for the first month and demand I pay another for the next to officially close the subscription that already got shutdown. This is *********, unprofessional and greedy if you think you can get away with this. I better get a refund or a thorough explanation what made you think charging R1093 would go unnoticed

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Replies (1)
Rain
Rain's reply15 Feb 2024, 10:07
Official
Hi John Makhado, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.