KM
Kebabone M
1 reviews | Active since May 2019
21 Nov 2025, 10:42
Rain is ****ming customers
Rain is continuing to bill me even though I cancelled their subscription. Saturday the 15th Novemember I spoke to their consultant who said it was an error from their side and will activate refund and will be paid after 48hrs . Its now 96hrs still no refund and they refusing to give names. They still refusing to cancel my subscription.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
21 Nov 2025, 12:37Hi Kebabone
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply21 Nov 2025, 12:37
Official
Hi Kebabone
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
KM
Kebabone M's updateReviewer Update
21 Nov 2025, 17:35Your consultants said I was not going to be billed November. I didnt get any service for november. I asked her 3 times about the billing for november and she said I must not worry there wont be any billing. The one I spoke to on the 15th said that rain will have to refund me as its not my fault. If its a post paying, why did you guys make me pay first before I used the service the first time?
KM
Kebabone M's update21 Nov 2025, 17:35
Reviewer Update
Your consultants said I was not going to be billed November. I didnt get any service for november. I asked her 3 times about the billing for november and she said I must not worry there wont be any billing. The one I spoke to on the 15th said that rain will have to refund me as its not my fault. If its a post paying, why did you guys make me pay first before I used the service the first time?