RAIN IS LOOTING MY MONEY AND NOT PROVIDING A SERVICE

Hello, I made payment in January. I have the damn proof. You want to see the proof contact me or I will take this up further!!! How can you tell me no payment was received when I paid you??

This is pathetic service from you, I am paying for for a service that you keep on disconnecting me from for the last 3 months. I have all the proof of payments yet you tell me otherwise. I'm gonna take this up firther. Your system is hopeless and your service is pathetic. I should have just cancelled.

December was paid in full, Rain cut me off on the 20th telling me the same story that I owe. Ok cool then January I paid on the 5th... They cut me off on the 20th saying their system is picking up that I did not pay and have an outstanding bill. I tried my best to chat with rain but with no luck. I paid on the 1st of February and they still tell me that I need to make another payment??? 😠😠😠😠😠😠 Seriously RAIN!!! THIS IS NOT ON!!!

I've sent the email, please look at the 5th of January.

Hello it's been sent please check.

You are trying your best to **** me which is sad, I made payment in October on the 28th or 29th at Ackermanns in Raisethorpe stores reference code *** for November as sent by rain.

I made payment on the app for October December, January and February.

How is my bill short??

I am not short yet you keep on saying I am short.

Hi Joash Reddy, you've selected the pay in-store method to pay your outstanding rain bill. Here's your reference code [***]. Before presenting this to the cashier, make sure the amount is the same as your outstanding invoice amount. Many thanks, rain

👆🏻👆🏻👆🏻👆🏻Please note this was from you. Payment for November was paid in store at Ackermanns and I paid with the app on October

Rain has been cutting off my service for December and January stating that I did not pay for the previous months on both occasions. I've provided them proof and they still trying to find ways and changing stories from month to month saying that I am behind. I've taken them up. Bradley Pillay and Jesse Terblanche from rain contacted me and told me that I did not pay for December. After providing payment proof they are making up excuses and not replying. I made an instore payment and received an reference number from them but they insist I did not pay. They cut me off 2 months in a row and cannot provide me with an explanation except that I am behind but they cannot be sure when, as I have proof of all payments made. Consumer complaints and ISPA contacted and I'm not gonna lay down. This is *******.

Rain is insisting that I need to make a payment when clearly that have sent me a reference number to make payment and I did make it but it is somehow not showing on their system. My question is, when it was off their system picked it up that I made payment and my service was connected. How can they not see that I have made payment when they sent me a message with a reference number to make payment and their system picked it up? They are ******** people and my lawyer will contact you soon RAIN you can be sure of that.

Hi Joash Reddy, you've selected the pay in-store method to pay your outstanding rain bill. Here's your reference code [***]. Before presenting this to the cashier, make sure the amount is the same as your outstanding invoice amount. Many thanks, rain

This was made in October, they are asking me for a receipt which I didn't keep. How can their system or app pick it up but they cannot and insist that I did not pay?

And it was paid on the 1st of December. You really don't know what you are saying really.

Hi Joash Reddy, you've selected the pay in-store method to pay your outstanding rain bill. Here's your reference code [***]. Before presenting this to the cashier, make sure the amount is the same as your outstanding invoice amount. Many thanks, rain

Please take note that a payment was made on the 28th or 29th of October 2022 at Ackermanns stores. You sent me this. I did not keep the receipt as the service got connected straight after payment.

A payment was also made on the 3rd or 4th of October but you disconnected me saying that I had to pay. I paid now you are telling me other stories.

I advise anybody out there, stay away from RAIN.

Rain staff are *********** and cannot comprehend what I am actually explaining to them. They are making themselves like idiots and trying their best to changing their stories month to month. I have all the proof. Even after sending it to them, they are now quite. Bradley Pillay from RAIN cannot reply back as I've shown him all my payments and he insists that I need to pay again. 3 months in a row they cut me off midway through the month. Just so they know, I'M NOT LEAVING THIS!!! I CAN DO YOUR JOB BETTER THAN YOU CAN, ********!!!!