HB
Hannes B

1 reviews | Active since Sept 2014

30 Oct 2023, 21:34

Rain is less reliable than the actual rain.

If you would like to pay for a service who doesn't deliver ****, Rain is the perfect solution.

0
Replies (4)
Rain
Rain's reply31 Oct 2023, 08:42
Official
Hi Hannes

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.

HB
Hannes B's update31 Oct 2023, 19:03
Reviewer Update
Rain rep**** with a message, asking me to update the APN settings, and to reset the router for at least 5 minutes. Facepalm! Regardless, this is the 3rd day without internet.
HB
Hannes B's update21 Nov 2023, 18:55
Reviewer Update
Just for public knowledge: After my previous comment, Rain rep**** 15 days later, saying that I'm connected again. (2023-11-15) This is true, but it took them 15 days to reply. I've been offline again since 2023-11-18. It is now 2023-11-21. Another 3 days without internet, and counting. I can't reach them via phone, or via the app. Previously they promised to reimburse me for the time that has been lost. That has never happened.

If you would like to pay 100% for a service that works 30% of the time, and where you get 0% support, I would highly recommend Rain.
HB
Hannes B's update23 Nov 2023, 12:09
Reviewer Update
"Hi

We apologize for the late reply however we do see that you are connected
if you require any further assistance, please don't hesitate to get in touch

Thank you
Rain"


I am not connected! Can you phone me to resolve this.