AV
Annie V

1 reviews | Active since May 2022

10 May 2022, 09:10

Rain is just outright Dysfunctional.

I paid for the 5g ZTE router. The router was delivered by courier. After all the recommended setting up the router didn't connect in Bloemfontein area. The Technician was supposed to come and assist with the setup, he was scheduled but the Technician didn't show up. Then he calls to say he couldn't get a hold of me, only to find out the man had the wrong contact numbers and address. After several emails to express my situation Rain didn't come to connect the router, I proceeded to cancel the contract. The only plus is that they refunded my money after weeks of being pushed to do so.

0
Replies (1)
Rain
Rain's reply10 May 2022, 09:15
Official
Hi Annie 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.