cJ
corlett J

1 reviews | Active since Oct 2017

25 May 2022, 10:50

Rain is just money orientated

Rain approached me to upgrade from 4G to 5G, they delivered the new router on the 25th of April. The wifi worked for about 5 days only and is not working ever since. I have send numerous emails and no one has contacted me, and they debited my account for May and April. Their customer care line just rings with no reply. I would not recommend anyone to sign up with them they just money orientated.

0
Replies (3)
Rain
Rain's reply25 May 2022, 10:53
Official
Hi Corlett

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
cJ
corlett J's update25 May 2022, 10:57
Reviewer Update
Please do and please reverse my money that you have debited
#*** - Web-Billing ***
cJ
corlett J's update25 May 2022, 14:49
Reviewer Update
You bill me a month in advance right? So why couldn't I use the wifi and why did you bill me once again for the month of June when I told you numerous times via email that I'm not connected?