KK
Kevin K

1 reviews | Active since Jan 2018

03 Feb 2026, 13:40

RAIN IS *****ING MY MONEY!!!

If I could give this company a 0 for review I would?! 😡 Are you kidding me?! I pay R150 on promise to pay, change my billing 2 days later, pay off the full amount, and then they STILL manage to ***** me over because they have 2 accounts! Not only did they not refund my R589, but they also blocked my next promise to pay and said I owe them R697?! THEIR AI chatbot is useless, can't even talk to a human, and they gaslight you into oblivion! R150 moved to my once-off payment?!

THE WORST! 😡 It's now the 3rd month of hell, same issue!, blocked promise to pay, AI chatbot gaslights me, can't talk to a human! Claiming I owe R697 even after I called the call centre countless times and was told that my bill is settled! They Cut my network, stole my money... RAIN IS BEING RUN LIKE PONZI SCHEME!

Fix this NOW!

0
Replies (1)
Rain
Rain's reply03 Feb 2026, 17:11
Official
Hi Kevin, 

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist. 

Regards,
rain.