1 reviews | Active since May 2017
Rain is inconsiderate
Wrong billing and excuses!!! After December 2024 when I changed companies I made changes to my payment day to be the 1st of every month but Rain would honor this some months and other they would just run their payment on the 25th or 26th, a week before I get paid. In May they did the same, leaving my account overdrawn and when I reach out to them to enquire I was told "oh no it's a billing issue". This morning, on the 26th I woke up to no money in my account because Rain, AGAIN decided to run the payment on the day we didn't agree with. On the app it shows that my next payment is on the 1st August. I have been with rain since 2023 and at this rate I'm already asking for recommendations for a service provider with HONEST business practices because I refuse to allow Rain to inconvenience me like this. I do not want to do business with people that cannot honor their end of the deal!!!!
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
