EP
Elouise P

1 reviews | Active since Nov 2009

21 Oct 2020, 20:31

Rain is ***********

Rain LTE still nothing no help whatsoever being told to walk around with the router is pointless as I have done this every single damn day since I activated this damn Sim card

Please see all the attachments and what I deal with all day every day.

I can't keep on going like this it's pathetic

I can't run my business as I cannot even open a web page or send an email or respond to clients I have used my vodacom data up and am sitting with a massive problem

To you guys my problem is nothing as you people keep taking money and giving no service, my only option here is to come into your head office and lay a formal complaint against everyone I have dealt with(except Isaac who works in sales and attempted to help me to the best of his abilities) to Yeoleen, yaseen and the Pascaline sending me **** you guys are completely and utterly *********** in your job areas and should maybe reconsider your positions.

I am a paying client for a promised service that never works this is going on 3 weeks now and still no solution.

This is not on and I have begged and pleaded for assistance over 60 emails, hellopeter complaints and phone calls that cost me the same as the 499 package. Do you people see this as fair or can I claim my vodacom data and airtime from you guys?

Needless to say this is definitely going to fall on deaf ears as it has been this way since my first complaint

0
Replies (1)
Rain
Rain's reply24 Oct 2020, 11:12
Official
Hi Elouise

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline