Rain is getting Worse day by day. I feel for New customers

Rain promised to deliver a replacement router on the 22nd of August 2023. Today it is the 23rd of August 2023 and still no Wi-Fi router being delivered.

Even when you call them no one answered.

See Rain email below:

--reply above this line--

Good day Elvis Maseko

Thank you for reaching us

Please note that the appointment is scheduled for 22-08-2023

Kind regards

http://zaccd0ticket01/Helpdesk/Ticket/***

That's great, thank you very much.

Regards : Elvis

On Fri, Aug 18, 2023, 9:31 AM CCDCouriers <***> wrote:

Dear Elvis Maseko

rain CCD Couriers confirms receipt of your parcel and will contact you shortly to confirm delivery. Alternatively follow this link to schedule your appointment: https://selfhelp.ccdcouriers.co.za/selfhelp/Authorization?Ref=***-4BE0801E-0B70-468E-8846-A0F1ACE94CEE. For more info contact *** with reference number rain549631.

Regards, The CCD Team

Contact Us : Phone : *** Email : ***

Account Office 3 / rain | New | Normal priority NOTE: When replying to this email please leave the subject-line intact.