ES
Eben S

1 reviews | Active since Sept 2020

13 Sept 2020, 17:29

RAIN is GARBAGE!!!

TRASH, just pure trash. no customer support at all and basically no connection. The support team does not answer emails that i've sent months ago and they do not answer any calls. At the end of the month they send you a payment reminder via email (payment for no service delivery) but when you send them emails no one responds.

Would advise anyone to stay as far away as possible from RAIN because they are a bunch of *******. I refuse to pay for this garbage any longer. If there was a zero star rating for this pathetic excuse of a company it will still be better than what they deserve. i'd advise all RAIN users to report RAIN at ICASA.

0
Replies (2)
Rain
Rain's reply15 Sept 2020, 12:03
Official

Hi Eben S

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

ES
Eben S's update23 Sept 2020, 12:48
Reviewer Update
And still no one has contacted me, RAIN is a bunch of ******* and the company should be closed. Truly pathetic of rain.