MM
Mamopa M
1 reviews | Active since Feb 2021
05 Dec 2025, 17:46
Rain is failing us
problem/connectivity for the past 2 weeks. It's really frustrating because 1 in your APP we no longer see the Network coverage around my area. 2. Getting hold of consultant is mission and half you end up talking to AI. 3. When you get consultant they always say the tower near to you has a problem and they can't give you turn around time when will the technician will resolve the issue. End of the month Rain will be deducting full amount which is not fair. I must now buy data for me to get through the day.
I am very disappointed with Rain😞
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
08 Dec 2025, 11:37Hi Mamopa
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network query, and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network query, and we will be in touch to assist further.
Regards,
rain.
Rain's reply08 Dec 2025, 11:37
Official
Hi Mamopa
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network query, and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network query, and we will be in touch to assist further.
Regards,
rain.
MM
Mamopa M's updateReviewer Update
02 Jan 2026, 17:58I have been placing router to different positions, I have been resetting the router nothing works even consultants or technician they are unable to assist me.
Currently network is not stable it comes and goes I have been complaining but I haven't receive any assistance, phone doesn' go through, Messenger and Rain App the reply will be from AI.
I am sick and tired complaining about Rain. I am going to search for a reliable network provider and mostly the network provide I can communicate with when I have problem.
Currently network is not stable it comes and goes I have been complaining but I haven't receive any assistance, phone doesn' go through, Messenger and Rain App the reply will be from AI.
I am sick and tired complaining about Rain. I am going to search for a reliable network provider and mostly the network provide I can communicate with when I have problem.
MM
Mamopa M's update02 Jan 2026, 17:58
Reviewer Update
I have been placing router to different positions, I have been resetting the router nothing works even consultants or technician they are unable to assist me.
Currently network is not stable it comes and goes I have been complaining but I haven't receive any assistance, phone doesn' go through, Messenger and Rain App the reply will be from AI.
I am sick and tired complaining about Rain. I am going to search for a reliable network provider and mostly the network provide I can communicate with when I have problem.
Currently network is not stable it comes and goes I have been complaining but I haven't receive any assistance, phone doesn' go through, Messenger and Rain App the reply will be from AI.
I am sick and tired complaining about Rain. I am going to search for a reliable network provider and mostly the network provide I can communicate with when I have problem.
MM
Mamopa M's updateReviewer Update
05 Jan 2026, 18:49Hi my name is Mamopa Makudube, the reason why you dont find my profile that's because I have cancele my subscription.
See below email on 3rd of Jan 2026.
Good day,
As per our telephonic conversation, we have processed the cancellation of your Unlimited Home 5G Standard - Unlocked Promo subscription. Please expect communication from our logistics department to arrange for the collection of the rain router. You can also drop off the router at one of our rain stores.
Your reduced payment will be R 353 on the 15th January 2026.
If you need further assistance, please do contact us on ***.
Have a great day further.
Regards,rain
Reference Number: ***6
See below email on 3rd of Jan 2026.
Good day,
As per our telephonic conversation, we have processed the cancellation of your Unlimited Home 5G Standard - Unlocked Promo subscription. Please expect communication from our logistics department to arrange for the collection of the rain router. You can also drop off the router at one of our rain stores.
Your reduced payment will be R 353 on the 15th January 2026.
If you need further assistance, please do contact us on ***.
Have a great day further.
Regards,rain
Reference Number: ***6
MM
Mamopa M's update05 Jan 2026, 18:49
Reviewer Update
Hi my name is Mamopa Makudube, the reason why you dont find my profile that's because I have cancele my subscription.
See below email on 3rd of Jan 2026.
Good day,
As per our telephonic conversation, we have processed the cancellation of your Unlimited Home 5G Standard - Unlocked Promo subscription. Please expect communication from our logistics department to arrange for the collection of the rain router. You can also drop off the router at one of our rain stores.
Your reduced payment will be R 353 on the 15th January 2026.
If you need further assistance, please do contact us on ***.
Have a great day further.
Regards,rain
Reference Number: ***6
See below email on 3rd of Jan 2026.
Good day,
As per our telephonic conversation, we have processed the cancellation of your Unlimited Home 5G Standard - Unlocked Promo subscription. Please expect communication from our logistics department to arrange for the collection of the rain router. You can also drop off the router at one of our rain stores.
Your reduced payment will be R 353 on the 15th January 2026.
If you need further assistance, please do contact us on ***.
Have a great day further.
Regards,rain
Reference Number: ***6