Rain is exploiting its clients

You said that 2 months ago
No assistance
You keep on apologising and not acting to fix your shortcomings
I’ve been waiting for your router to be collected for 2 months now, and guess what in that process you keep on apologising and debiting my money for a service that is not utilised, I want my money back, I honestly don’t care anymore about your apology, I want your router gone and money back in to my account, now that is what I am looking for your sorry is not enough, you are exploiting your clients it is wrong

I am still waiting for rain to fetch their router and refund me

I don’t believe that rain is still debiting my account, I am so mad, I need my money reversed as soon as possible, I need R699 times 2 reversed back in to my account I stopped using rain end of Feb, what nonsense is this guys, I logged a call in March I was told March is the last debit, they took almost 3 months to fetch their router, guys can I have my money back please

Rain I need my money back

I honestly cannot believe rain

I just called rain again, repeating the same thing, I last used rain in feb, they told me March was the last month to debit, I had to constantly fight them to fetch their router from March, they fetched it in In May. Why rain is still exploiting me every single month debiting my account, I honestly don’t know, rain has been debiting me for a service that does not exist the month of April and May , guys, I need someone to help me, I did everything from my side to ensure I follow the cancellation, why did they debit me in April and May I don’t know, May I have my money reversed as soon as yesterday please please please, can someone treat this as urgent, I used that money to pay for my active service with Vox, I can’t pay for a service that does not exist guys

Can you billing department refund me please

I hope the refund is for 2 months, I don’t want to be fighting with you again April and May, I last used rain in Feb but the agent explained to me that March had to be charged which is fine

I did not use the service in March like at all, you guys are truly pathetic at exploiting us, I have Vox it started in March I never used rain

Rain rain you are truly trying me reverse my money immediately

You took your router I’ve been off rain for 3 months, why are you charging me, remove me and reverse my money please

Reverse

Please remove my banking details immediately

Reverse my money immediately