1 reviews | Active since Oct 2022
Rain is expensive, with cheap service. Bad Internet Connection
Iv been using Rain Wifi for more than 2years & honestly i have nothing good to say about their services, its extremely disappointing and expensive
When i started using rain i was residing in The Vaal-Sebokeng, moved to The South in Feb 2022. As always, the connection is bad but since this previous Sat its been worse, i had no intent at all, i still dont have even now... Bcoz their customer service is closed on weekends, been calling them since Monday, every agent i spoke to promised to escalate my complaint to their seniors & technicians but my problem never got solved. Im beyond ****ed right now, even scheduled a cancelation of their wifi bcoz 1. Bad service 2. Kind of money iv spent buying data & irtime to call them but yet im gonna have to pay them their full monthly R530...where should i get that money from when iv spent more than that to have the internet they failed to provide for me???
Yesterday i had to yell at an agent, poor women f9r this bad treatment her company is giving me, she transferred me to her Senior Manager, who promised to send me a technician today but letme tell u...i called again like an hour ago n yelled yet again bcoz no technician has come to my rescue as yet...like how much more of this frustration should i take from rain thou
Everyone iv spoken to about rain kept telling me yall bad My pockets r empty bcoz of the money iv spent on airtime & data this week, all bcoz of yall. Im so done with RAIN!!
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
1 of your agents told me its bcos my device is far from your towers but again i asked her, why is that an issue only now when iv been here for months with no heavy amounts if disconnection!?
Dont your towers have backup batteries or something, to avoid such complains bcoz this is bad fir your business...
Yall shouldn't bill me for this frustration uv put me through, really its too much
1 of your agents told me its bcos my device is far from your towers but again i asked her, why is that an issue only now when iv been here for months with no heavy amounts if disconnection!?
Dont your towers have backup batteries or something, to avoid such complains bcoz this is bad fir your business...
Yall shouldn't bill me for this frustration uv put me through, really its too much
So i basically had to make noise before i could be given attention huh?? Is that what it takes for u to give your customers services??
What about the money iv soent for airtime & data for 5 full days, shouldn't u be doing something about that too?
So i basically had to make noise before i could be given attention huh?? Is that what it takes for u to give your customers services??
What about the money iv soent for airtime & data for 5 full days, shouldn't u be doing something about that too?
