1 reviews | Active since Oct 2023
RAIN IS ****EN HORRABLE
The worst company to ever get yourself involved with, I canceled my subscription with rain in 2022 because of the bad connection and I didn't pay just one month ,I was upset because i didn't use that i didn't use it and i was owing R500 so called and told them to cancel ,I remember the gent i spoke to said they will cancel it but still i had to pay that R500 i said when i get cash i will but then i didnt pay because i lost my job and i couldn't pay they added interests to the amount i was upset but i understood ,I got a call from nudebt and i made an arrangement to pay R100 MONTHLY and from R1880 Ive been paying last month i was on R900, Today i checked as i wanted to pay it off and cut ties ,When i checked the balance on the page i was owing R5128 I called in to enquire spoke to an agent that said there was nothing he could do and if i do not want to pay that is up to me i asked to talk to his manager and he gave me the attitude and didn't want to transfer me till after the back and Forths were done he called his manager .I spoke to the manager i think her name was Shereen and she took my matter to "payments " and they sent me and email with a different Amont R1800+ i called in again because that amount is the same amount i stated with when i stated paying ,so i called back to through to another rude agent that refused to call management then eventually i got through to TESS very rude as well and she dispute everything i was saying and what the other manager said to me ,My credit score better not be affected . I HATE THIS COMPANY WITH EVERYTHING IN ME AND I DO NOT ADVISE ANYONE TO MAKE ANY TYPE OF RELATIONSHIP WITH THIS STUPID COMPANY NOT FORGETTING THAT NOW I HAVE TO DOWNLOD POP FOR ALL THE PAYMNETS I MADE FOR THE PAST YEAR THAT IS MONEY FROM MY POCKET 2. THEY HAVE BEEN TRYING TO DEBIT MY ACCOUNT EVERYDAY LEAVING MY ACCOUNT ON A MINUS . Rain owes me a lot . I HATE THEM AND THEIR RUDE STUFF
Thank you for bringing your billing query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your billing query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
You can collect your device at the same address you have on the system. How do I attach a proof of payment? I’ll send it to the documentupload email address you gave me .
You can collect your device at the same address you have on the system. How do I attach a proof of payment? I’ll send it to the documentupload email address you gave me .
Please check your emails and advise accordingly!
Please check your emails and advise accordingly!
