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Nomusa N

1 reviews | Active since Dec 2012

02 Sept 2024, 09:57

Rain is *************

I contacted Rain on the 13th of August to cancel my subscription as i am facing financial difficulties and cannot afford their R595 monthly subscription. They in turn offered me a 50% discount for 2 months, September and October. To my shock and dismay after sending emails confirming the discount they went ahead and deducted the full R595 from my account.

I called this morning and they said they will be able to refund me my money but it will take 7 to 10 working days. So how am I supposed to carry for almost 2 weeks?

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Replies (1)
Rain
Rain's reply02 Sept 2024, 10:19
Official
Hi Nomusa N.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.