Rain is drain when it comes to services.. drain

The worst of the worst... Sidenote worst in All CAPS.. Rain has the worst customer service and follow BS protocol.. as per my last review.... For convenience I ported my number to rain.. it feels like the worst decision I made my entire life.. lol (You have to laugh at this foolishness) anyway 1. You need an app to be able to make or recieve calls.. 2. If you run out of data you can not be reached.. so for months I requested to port out.. i want back and forth between old carrier and rain to port out . To find out that the hold up is with Rain.. (They did not send to my number the otp to port out).. so later in I decided to use fibre in my home.. and cancelled my rain subscription.. Dont you know that I am now constantly speaking to an american call agent who can or has only been able to escalate my call logged.. I have heard nothing back.. fast forward.. I now tried to get them to call me belack by opting to maybe start a new subscription.. so they called and once I had someone locally on the line I asked about my calls logged.. eish.. I was told about investigating the matter and and and..

Long story short, the lady at sales couldnt help.. as she is at sales dep, (did not refer me to the relevant department) and told me that in order for me to get my number back i need to get new sim cards use my number on the new ones pay the R160 deal use it for a few months then port out..

Who the hell does Rain think they are keeping the clients hostage like this..

Im sorry but your services are below par.. it seems you dont have agents who can assist properly or locally the only local agents you do have are for sales..