1 reviews | Active since Dec 2020
Rain is Dishonest
I specifically created an account so that other consumers don't fall for Rains marketing nonsense, I promise you they are lying to you. I have tried to make their 5G work, it doesn't. I have lodged numerous queries with them and I get no help, there is always an excuse. I pay R999 a month for a 200mbps uncapped 5G service, I once briefly got 70 mbps and the rest of the time the speed is around 5mbps, but that is only when the service actually works as most of the time the service is totally unavailable. Steer clear of Rain and do what you can to get a Fibre line, I made the mistake of going from a Fibre line to a 5G service and I can say without a shadow of doubt that I have never regretted anything more in my life. My wife and I both need to work from home but we can't due to Rains very bad service and, to be honest, what seems to be their acceptance of the fact that they are a poor service internet provider. Its as though they have embraced the fact and they have give up entirely. When you speak to the consultants they don't even care about the fact that you have already spoken to 6 other people and then just say they'll escalate. Nothing happens. Worst ever, please don't fall for the trap, a 25mbps Fibre line is much better and far more reliable.
Kindly accept my humble apologies for the service that you have received thus far.
Please provide me with your email address that was used to create your rain account so that we can assist you?
Regards
Mosa
Kindly accept my humble apologies for the service that you have received thus far.
Please provide me with your email address that was used to create your rain account so that we can assist you?
Regards
Mosa
