Rain is de*****ing me because their system doesn't work
Rain is de*****ing me! My billing is up to date but my Internet is off because I'm supposedly behind on payment. When I phone billing you can't get through to them because apparently you always end up with general enquiries and they can't transfer you to billing, they don't have that option.
YOU GUYS ARE DE*****ING PEOPLE AND HIDING YOUR BILLING DEPARTMENT.
I have a book full of reference numbers and am fed up.
The latest reference number from a few minutes ago is ***4.
Again I am assured that the matter is going to be escalated and someone will be in contact. But again I am sitting without a service that I have paid for because you guys have a system that doesn't seem to work. Now I can't work and who do I hold responsible for that. Maybe you should just refund my money and fetch your router
I definitely did not make an outstanding payment arrangement since there should not be an outstanding amount.
If this payment does go off on the 25th of January I want assurances from you, here on this platform, that I will not be double billed come end of January and have to deal with this issue again. My next payment then will be 25 January and the next payment after that will be 25 February
I definitely did not make an outstanding payment arrangement since there should not be an outstanding amount.
If this payment does go off on the 25th of January I want assurances from you, here on this platform, that I will not be double billed come end of January and have to deal with this issue again. My next payment then will be 25 January and the next payment after that will be 25 February
I am still waiting for someone from billing to contact me about this.
I am still waiting for someone from billing to contact me about this.