jT
john T
1 reviews | Active since Feb 2015
24 Apr 2024, 23:09
Rain is chocking their clients
Rain promised 25mbps on their 5G package. Yet they are currently choking clients to 7mbps. I have run a couple of speed tests and the app doesn't allow users to run tests. They are growing more and more unreliable every day.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
25 Apr 2024, 08:19Hi john Taute,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply25 Apr 2024, 08:19
Official
Hi john Taute,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
jT
john T's updateReviewer Update
26 Apr 2024, 13:41As always, Rain believes that calling clients resolves the issue instead of attending and fixing the issue. Speed is still slow and unresolved. Don't phone. Fix the internet speed and stop chocking customers.
jT
john T's update26 Apr 2024, 13:41
Reviewer Update
As always, Rain believes that calling clients resolves the issue instead of attending and fixing the issue. Speed is still slow and unresolved. Don't phone. Fix the internet speed and stop chocking customers.