Rain is billing me for a suspended account

I am extremely disappointed with Rain and the way they have handled my account.

On 25 July, Rain suspended my services due to an outstanding June payment, which they claimed was due on that same day. Since my services had already been suspended for non-payment, I requested that the suspension be extended for two months.

Despite the suspension, I went ahead and settled both my June and July subscription fees.

To my shock and disappointment, Rain is now demanding payment for August, even though I have not received or used any of their services since 25 July.

**My question is simple: Why should I be expected to pay for August when Rain made the decision to suspend my services?** I did not voluntarily stop using the service; Rain suspended it, and I subsequently requested a two-month suspension.

I find it unfair and unreasonable to be charged for a service that was not provided to me. I therefore request that Rain review my account, reverse the August charges, and provide a clear explanation for why I am being billed for a period during which my services were suspended.

I expect Rain to address this matter fairly and professionally.