Rain is ************ and condescending! And then you have to pay for the system errors

This is now ridiculous! 2 months ago I had an issue with my bill being completely incorrect. I then phoned a month later because the same thing happened. I told your consultants for the last month I downgraded to the Normal R595 and no added levels on the SIM card and again I’m being charged Over R900 and I’m not paying that bill because it is your **** system! I have had issues with calls cutting and till now I still haven’t received any calls to discuss if the issue is resolved and clearly nothing happened.