CP
Chad P

1 reviews | Active since Oct 2016

25 Jul 2022, 13:30

RAIN IS ADVERTISING FALSE INFORMATION

FALSE ADVERTISING!!!!

Beware South Africa in going with this service provider. Even if they have any agreement in place it should fall away!!! They boldly state that they do not have any contracts whatsoever. It is sad that my mother has had to fight and get no where with these people!!! I'm sure Rain understands the implications from the CPA and the ASB that what they are doing is *******. I'm sure Rain does not want this form of publicity so ensure that this is sorted.

My mother has been billed for months that we were not even home for. The plan is month -to-month, so explain why is there naedo tacking on her account. This all forms part of a contract that you boldly state there are none of? Why should she continue to use this provider??? I am her son and I am laying this complaint as she is in no position to do so!!! You can contact and sort out this mess!

Or contact me via cellphone: Zero six seven, double six and two, zero six seven one

I await your response to this allegations, before this gets to the NCC and ASB to hear what you guys are doing!

0
Replies (4)
Rain
Rain's reply25 Jul 2022, 13:32
Official
Hi Chad.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you,
rain. 
CP
Chad P's update25 Jul 2022, 14:08
Reviewer Update
Does your adverti*****t state that you offer no contracts?

CP
Chad P's update25 Jul 2022, 14:14
Reviewer Update
You should know that like any other providers a month-to-month poses as an agreement that you pay for the service before the rendering of said services, maybe you should understand what you are doing is contravening the CPA(Consumer Protection Act, no 68 of 2008), to put it plainly if you would like go reference section 40 & 41 to better understand before my approach to the NCC to allow for a passage against your institution.
CP
Chad P's update25 Jul 2022, 15:05
Reviewer Update
No stress, please provide me with an email address to serve my notice of intention too please.