LT
Lavern T
1 reviews | Active since May 2024
31 May 2024, 16:03
Rain is a ****. Would never recommend them to anyone
Rain is a **** the debited my account after I cancelled because the sales agent **** and told me they cover my area. I called several times and rain staff failed to assist me. I called on the 13/05/2024 to cancel but the agent refused to call back then I sent several messages on the rain app for a call back no response on the 28/05/2024 I managed to cancel my subscription with rain but the still debited my acc on the 31/05/2024. Now I have to wait for the 14th of June for them to cancel my subscription and refund my which will take 7-10 business days after my subscription is cancelled
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Replies (1)Rain's replyOfficial
31 May 2024, 16:13Hi Lavern T,
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch.
Regards,
rain.
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch.
Regards,
rain.
Rain's reply31 May 2024, 16:13
Official
Hi Lavern T,
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch.
Regards,
rain.
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch.
Regards,
rain.
