tP
thabo P

1 reviews | Active since Jan 2013

05 Feb 2026, 19:59

Rain is a useless internet service provider

Rain is a ****. I've been having connection issues for the past week. Told to reboot everytime I complain. Their internet doesn't work. Worse is that you communicate with a chatbot that can't resolve problems. I'm sick of this.

0
Replies (4)
tP
thabo P's update08 Feb 2026, 10:09
Reviewer Update
I still have a problem. Their ask rain robot just told me my problem will be resolved in a few days? Someone called 2 days ago promising to resolve the issue. Still nothing. Account fully paid. All I get is meaningless apologies while I'm not getting the service I paid for
Rain
Rain's reply08 Feb 2026, 19:35
Official
Hi Thabo 

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.

Regards,
rain.
tP
thabo P's update08 Feb 2026, 20:25
Reviewer Update
Their reply is a reference number...
Sick of this nonsense
Make sure you come collect your router and keep your non existent after sales service to yourself
tP
thabo P's update25 Feb 2026, 10:51
Reviewer Update
This company is still trying to get payment from me even after I cancelled.
They must just come collect their router. I want nothing to do with this company