VZ
Vincent Z

1 reviews | Active since Apr 2024

26 Apr 2024, 14:09

Rain Is A ****: They Will Take Your Money

I am beyond frustrated by the constant issues I've faced with my Rain internet service. Despite promptly paying and providing proof of payment as requested, my internet connection remains cut off. This is just one more instance in a long line of disappointments from Rain.

These ongoing problems are not just inconvenient; they're costing me time and money. I rely on my internet for both work and personal use, and Rain's incompetence is causing me significant financial harm.

I demand an immediate resolution to this matter and the restoration of my internet connection. However, based on my experiences and the lack of concern from your customer service, I can only advise potential clients to steer clear of Rain. Their service is unreliable, and their customer support is nonexistent. Consider yourselves warned: Rain is a ****.

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Replies (4)
Rain
Rain's reply26 Apr 2024, 14:16
Official
Hi Vincent Z.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.
VZ
Vincent Z's update26 Apr 2024, 14:28
Reviewer Update
Hi Rain,

Another back and forth? No assistance.

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VZ
Vincent Z's update26 Apr 2024, 14:32
Reviewer Update
Please check your Twitter. Your Support email. I have been sending this everywhere!!!!!!!!!!!!!!!
Rain
Rain's reply26 Apr 2024, 14:42
Official
HI

we do see that you are being assisted by one of our agents please advise if you still need further assistance

Thank you,
Rain