SM
Simanga M

1 reviews | Active since Aug 2020

15 Feb 2025, 11:21

Rain Is A ****, They Don’t Want To Refund My Money For A Whole Year

Can RAIN kindly refund people their money where it’s due

I took a Rain +550/monthly data package around Oct/Nov 2023. It never worked even a single day and they coudnt help me. They came to collect their modem and that’s when they stopped debiting my account even when I was calling them every 2weeks prior to the cancellation to have my zero connection issues sorted

By the time they stopped debiting my account I had already paid over 3000 rands.

Up until today February 2025 I am still waiting for them to refund my money.Every 2weeks I’m told the same story all over again and again ‘we will escalate to ur finance/refund back office and in 7 days it will paid’ KUPHI KHONA?

Rain is a total **** when they have to return money owed to their customers. They very ************* and are preying on poor South Africans.

WHAT A SHAME….

0
Replies (1)
Rain
Rain's reply15 Feb 2025, 11:33
Official
Hey Simanga M,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.