cC
charity C

1 reviews | Active since Mar 2024

08 Mar 2024, 10:54

rain is a **** , their sales team is misleading

Rain told me their services were a month to month and not a contract , now that i dint want their services anymore they tell me they cannot cancel my subscription because they bill as per account being active and not per use

complete story from what i was told when i took the product. now they telling to pay before they can cancel meaning they will still bill me for something am not using

0
Replies (3)
Rain
Rain's reply08 Mar 2024, 11:02
Official
Hi, charity cindicate. 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain. 

cC
charity C's update08 Mar 2024, 12:35
Reviewer Update
dont reconnect just cancel your services and let me know where i can drop off your router

cC
charity C's update08 Mar 2024, 13:51
Reviewer Update
i hope you will not deducting my account as you scheduled for last day of the month because i wanted it done with immediate effect as i do not owe you anything and i have switched off your router , i will dropping it off over the weekend