MW
Marilyn W

1 reviews | Active since Aug 2022

24 Aug 2022, 19:02

Rain is a ****. With *********** employees.

Oh hell.

You are so lucky if you came and read reviews before contacting rain. This company is a fruad. I try to find out who the owner is so I can take them to the small claims court. Your worst mistake will be to put your bank details in on rains website. You will email them you can’t pay for the month and they will close your network but charge you for it. My network was and is off for the past 2 months and rain charge me for both month. My worst decision of my entire life was when I went with this network provider. I should have rather paid Telkom môre money and have a good service provider. Everyone working at rain get trained how to ***** peoples money. Please I beg you. Don’t use rain ever. They will deduct money from your account and your id number everything is linked to it. I switch from my account to Masterpass and then removed them off my bank details. I also asked my bank to block Ever debit order from rain and told them it’s a ****. Person working at my bank 💯 agreed with me as he went through the same issues with them. They won’t refund you your money they ***** from you. If you are in Cape Town 50/100 of us need to come together and Sue rain for all its worth. Listen to me if I tell you. Rather pay R200/300 more with a different network provider that actually works and put clients first as to Ever use rain. They will end up *****ing R500/1000 from you anyway. And it’s not month to month. That’s a adverti*****t ****. When you cancel the contract or email them you can’t pay for a particular month. They’ll put your network off and charge you for that month. It’s a nightmare being with this company. No working contact number email whatsoever. Their earnings say it all. Don’t fall into this ****.

0
Replies (4)
Rain
Rain's reply24 Aug 2022, 19:24
Official
Hi Marilyn 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
 
MW
Marilyn W's update31 Aug 2022, 21:48
Reviewer Update
I did not use the WiFi in June nor July. Please fix the problem before I pay for September. I use the WiFi month by month. And I pay upfront. How do you see usage with a WiFi router that was off for the entire month. Don’t think you can put it on for a day. And make me pay for An entire month. I’m tired of you people I will take you to small claims court or the Devi show if you continue Like this. Fix the problem and don’t charge me money for months when the account was closed. I passed Matric with a bachelors and in university I get a A+ for math Do **** other people not me. I know what my rights is.
MW
Marilyn W's update31 Aug 2022, 21:51
Reviewer Update
Don’t come back with your selution we have to charge you for one month because there was usage. My network was closed for that months and the router was switch off in a draw. Do you really think you can come here and fool me by putting it on for 2 days or so and charge me for an entire month. You really stupid if you think that. You must either go for training or for math exam. Fix the issue. With immediate effect. Or close my network completely because I don’t owe you anything.
MW
Marilyn W's update01 Sept 2022, 11:46
Reviewer Update
***** DONT **** with me. You know I pay a month in advance I don’t pay after usage. I pay in advance and if I don’t pay the network is closed. So don’t **** with me I’ll take you to the Devi show. And the news. I have my bank details ready. When I bough the sim I paid for the sim and R490 upfront for my network. I pay the first for that particular month and when I don’t pay network is closed. So dont talk bul**** with me I did not pay July/August. I did not use your network at all. And you billed me today for September. ***** fix your problem and don’t bill me on a network I dont use. You can’t bill me if I haven’t use your network in August and June. I swear I’ll Sue you if you continue Like this. I’ll go to the news and make sure every South Africans know the steps they can take to Sue you. And when everyone Sue you I’ll leave you bankrupt and unemployed. Like now Idiot. You charge me for September *****. But the network is off and I don’t even want to use your network anymore. Fix the issue or close my account I don’t owe you a cent. If you don’t fix it I’ll take you to small claims court for ***** on my id number and bringing my credit down with your bad billing. And hire qualified people.