R
Rhulani

1 reviews | Active since Feb 2022

29 Nov 2022, 12:09

Rain is a ****

Rain is ******** people when canceling your subscription with them. I canceled my subscription with them 03/11/2022 they collected thier device month end October 2022. Still deducted from my account in November 2022, stating that they were deducting for October 2022. So now I've paid for November services that I didn't receive.

0
Replies (3)
Rain
Rain's reply29 Nov 2022, 12:15
Official
Hi Rhulani
 
We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
  
Thank you,
rain
R
Rhulani's update29 Nov 2022, 14:29
Reviewer Update
If you collected payment on the 25th of October 2022 and collected your device month end October 2022 why are you debting on the 25 November 2022 if it's a month to month. What am I paying for in November 2022?
R
Rhulani's update03 Dec 2022, 11:31
Reviewer Update
I need my refund back, why do I have a November 2022 invoice if you've already collected your device in October 2022.

I still see next payment due date 25th January 2023. For what if you no longer my service provider.

Rain is just ****ing people from their hard earned money.