BP
Botsane P

1 reviews | Active since Aug 2011

10 Dec 2022, 14:28

RAIN IS A ****

Rain is a **** it hasn't worked since I paid this intier month. No service what so ever

0
Replies (6)
Rain
Rain's reply10 Dec 2022, 14:34
Official
 

 Hi  Botsane 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
BP
Botsane P's update10 Dec 2022, 14:40
Reviewer Update
Generic reply they send nothing ever gets done I've complained a few times nothing has ever been resolved, if my erea had fiber options I would have left rain a long time ago. They really do no care. They just make affordable packages knowing we need them but never delivers. Really sad 😔
BP
Botsane P's update10 Dec 2022, 14:53
Reviewer Update
I do not have load shedding its still not working, load shedding or not it never has internet. This month is worse I haven't had internet even once.
BP
Botsane P's update10 Dec 2022, 15:15
Reviewer Update
I don't think who ever is responding understands I haven't had internet since I paid month end maybe I'm stupid and haven't noticed that I haven't had electricity since month end. Whether there is load shedding or not my internet is never available I've the same amount on data jusg to ensure my kids cam stream. Maybe I should cancel rain because you do nit even have solutions for your ongoing bad service.
BP
Botsane P's update10 Dec 2022, 15:15
Reviewer Update
Please stop hiding behind eskom because when you denied money you don't hide behind eskom
BP
Botsane P's update10 Dec 2022, 16:04
Reviewer Update
This speech has been sent by customer service I've been having the same issue every month moved the router around nothing . But month end you take all your money half service