1 reviews | Active since Dec 2022
Rain is a ****!!!!!
My network has been down since November 2022. I spoke to a Rain consultant that told me that I will be reimbursed for the days that were affected. When I followed up on this I got ignored.
When I called their lines I was told that this was not possible and it wont happen. After a terrible service and not being pro-rata'd, they now want 2x payments this month of Dec, apparently we now have to start paying for a new month on the 1st and not on the date we selected on the app.
Unless you are not willing to change my payment date and pro-rate my invoices for wifi not used, please do not contact me and attempt to look like you are trying to solve the problem when you know fully well that you wont solve anything.
Can someone please tell me which WIFI provider I can use? Rain is USELESS!!!!!!!
Hi Maggie
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Hi Maggie
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Dec was much worse, there hasn't been a day where I had a full-day connection except on public holidays, and each time your consultants told me your towers were down.
Dec was much worse, there hasn't been a day where I had a full-day connection except on public holidays, and each time your consultants told me your towers were down.