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MB M

1 reviews | Active since Mar 2023

02 Mar 2023, 10:21

Rain is a ****

Rain is a ****

I do not have any contract with Rain but they deducted money from my account. I did not realise that they deducted on the 1st Feb until I saw their second attempt for the 1st March yesterday & 2nd March which is today like 2 days in a row (they are deduct from my account as a "card purchase and not a debit order, that's why they are able to come everyday or whenever they feel like for my money), which did not go through because I happened to have put the online & card purchases at R0.00 limit (I was alerted by the limit exceeded fee) at the advice of a colleague who was experiencing card purchases *****. When I called my bank I was told the only way do SOLVE this, is if I CHANGE/REPLACE my bank card as it will come with new card details that Rain will no longer be having. And I am definitely visiting the branch soon as I am done sending this message.

Nomcebo M (who wrote about Rain deducting 4 times from your account) that's the only solution you have.

AND NO MORE ONLINE PURCHASES FROM MY SIDE

0
Replies (5)
Rain
Rain's reply02 Mar 2023, 10:48
Official

Hi MB Manoko
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
MM
MB M's update02 Mar 2023, 13:53
Reviewer Update
There is no "getting" on the problem. How many people are you replying with the same message, I have read a couple of complaints and that's your standard reply. There's no where a complainant came back to reply that you have sorted out their problems with you guys.
I have blocked you from accessing my bank account unauthorised (by replacing my bank card, IT'S DONE) . I hope you become rich with people's hard earned money.
MM
MB M's update02 Mar 2023, 15:18
Reviewer Update
I do not have an account with you guys...
MM
MB M's update02 Mar 2023, 15:53
Reviewer Update
I do not have an account with you guys and I do not owe you anything, my relationship with you was couple of years ago (before Covid) and was on a prepaid basis and for your information I use WiFi in my home and therefore I do not need to buy data from you guys. These are tough times and business is BAD for everyone but what you are doing is not a way to go about making money, that now all of a sudden (last month to be specific) you show your face into my banking affairs. Just go and try your ******** tricks somewhere else and leave me with my peace...
MM
MB M's update03 Mar 2023, 09:32
Reviewer Update
I am not using your sim card, I haven't used it since before the Covid started...