TN
Talifhani N

1 reviews | Active since Oct 2020

27 Nov 2023, 13:22

Rain is a s ****

I stopped using their services in June 2023 due to financial issues, I called them to cancel my service, they said they can not cancel as I owe them 1 month payment told them I can't pay and now is November I just got my first ist salary and they took R1380 from my account instead of R265 I subscribed for, Rain is a **** be careful

0
Replies (8)
Rain
Rain's reply27 Nov 2023, 13:33
Official
Hi

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this ASAP.

Thank you.

rain.
TN
Talifhani N's update28 Nov 2023, 07:56
Reviewer Update
I see my money in my account then we good until then, I will remain an unhappy client
TN
Talifhani N's update03 Dec 2023, 12:25
Reviewer Update
I saw a refund but not yet complete.... Still waiting for more then I will rate Rain
TN
Talifhani N's update04 Dec 2023, 12:07
Reviewer Update
I don't have any questions sir/Madam I'm just waiting for the remaining payment
TN
Talifhani N's update13 Dec 2023, 07:56
Reviewer Update
I spoke to 1 of your Consultant, he said you guys (RAIN) are going to refund me R1058.16 as you deducted R1318.16 and I only owed R265 when I called for cancelation, however you only refunded me R531 and R522.16 is still outstanding
TN
Talifhani N's update13 Dec 2023, 08:59
Reviewer Update
Which invoices as I called to cancel and was told I cannot cancel coz I'm still owing R265, which was deducted upon the refund
TN
Talifhani N's update18 Dec 2023, 13:07
Reviewer Update
Thanks
I got my refunds
Rain
Rain's reply18 Dec 2023, 13:14
Official
 Hi Talifhani  Positive feedback is always encouraging. We appreciate your acknowledgment and kind words. Thank you.
 rain.