NM
Noluthando M

1 reviews | Active since Jan 2025

30 Jan 2025, 07:54

Rain is a Rip-Off – Unfair Billing and False Charges!

I am beyond frustrated with Rain's ********* billing practices. They falsely claimed that I owe payments from a previous month, doubling my bill from R625 to R1250! Even if their claim were true (which it isn’t), the service should have been cut off before the charges stacked up this high. This is a total rip-off, and their lack of transparency makes it feel like a deliberate ****.

To make matters worse, there’s no proper support to resolve this issue. They just expect customers to pay without clear explanations. If you’re considering Rain, think twice before signing up—you might end up paying for months you never missed!

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Replies (1)
Rain
Rain's reply30 Jan 2025, 08:38
Official
Hi Noluthando M,

Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the issue, and we'll be in contact soon.

Regards,
rain.