TM
Tumi M
1 reviews | Active since Sept 2024
15 Jul 2025, 15:26
Rain is a pure ****!
Rain is really disappointing. I am paying 100mb per second and i cannot even upload a file that is 400mb. How embarrassing. Whenever i complain the response is 'reboot the modem'. How many times have i rebooted this thing and still the same thing?! Their name really is fitting, wifi acts like it's raining 24/7. what a joke, don't get this company, you'll be wasting your money and not be able to do your work. On to a fibre company asap! In fact wish i could add a negative review
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Replies (5)0
Replies (5)TM
Tumi M's updateReviewer Update
15 Jul 2025, 15:33@Rain in fact you owe me money. I am paying for a service and hardly receive a quarter of it! I want my money back for all the month of terrible service. Pure daylight *******. Contact me and let's sort out a refund and cancel this ASAP
TM
Tumi M's update15 Jul 2025, 15:33
Reviewer Update
@Rain in fact you owe me money. I am paying for a service and hardly receive a quarter of it! I want my money back for all the month of terrible service. Pure daylight *******. Contact me and let's sort out a refund and cancel this ASAP
Rain's replyOfficial
15 Jul 2025, 15:50Hi Tumi
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply15 Jul 2025, 15:50
Official
Hi Tumi
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
TM
Tumi M's updateReviewer Update
21 Jul 2025, 08:55Hi there, We have just received the new modem however did not receive a sim card for it. Internet does not want to connect without the sim card. Can someone please contact me to solve. Thanks.
TM
Tumi M's update21 Jul 2025, 08:55
Reviewer Update
Hi there, We have just received the new modem however did not receive a sim card for it. Internet does not want to connect without the sim card. Can someone please contact me to solve. Thanks.
TM
Tumi M's updateReviewer Update
21 Jul 2025, 16:28any feedback yet?
TM
Tumi M's update21 Jul 2025, 16:28
Reviewer Update
any feedback yet?
TM
Tumi M's updateReviewer Update
22 Jul 2025, 15:39Will do, please specify which store exactly. Thanks.
TM
Tumi M's update22 Jul 2025, 15:39
Reviewer Update
Will do, please specify which store exactly. Thanks.