LB
Lee B

1 reviews | Active since Oct 2013

14 Jul 2020, 09:38

Rain is a Pathetic Joke. No Customer service at all. Impossible to Contact. ****************!

Following my previous post complaining of Rain's lack of service, Mosidi Mohale promised to call me back the following day, but to date, I STILL HAVE NOT HEARD FROM HER. I AM PAYING FOR A SERVICE WHICH I AM NOT RECEIVING AND RAIN SIMPLY DOES NOT GIVE A DAMN. Ive asked her to rather then get the service canceled instead of me paying in vain. How does one get hold of these people, since every online request for assistance goes ignored, while these people hold one's money which has been debited in advance. Seems like **************** to me! I'm disgusted with this company

0
Replies (2)
Rain
Rain's reply14 Jul 2020, 09:47
Official
Hi Debra

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima

LB
Lee B's update22 Jul 2020, 15:40
Reviewer Update
Fattima basically just **** to appease the situation publicly. I have still not heard from Rain to this date. I have no internet, but they hold my money!