MB
Michael B

1 reviews | Active since May 2026

04 May 2026, 06:20

Rain is a never ending pain!!!

I had previously given you a 5 star review for having attended to my issue of being double billed. You guys have since gone back to being disappointing by disconnecting my internet after you reinstated and updating my account status. I am fed up now. I will be taking my money elsewhere and escalating this matter to the National Complaints Commission if this is not dealt with today. I cannot pay a further R1290 after 7 days because I decided to change my billing date to make things easier. I need this fixed today please!!!!

Also if you will, attend to my connection issue. I can hardly use your Wi-Fi in any case. It’s terribly slow. My continuous use of your services is really doing you a favour. It’s time I find another provider

0
Replies (2)
Rain
Rain's reply04 May 2026, 09:02
Official
Hi Michael B,
Thank you for bringing your complaint to our attention.

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,rain.
MB
Michael B's update04 May 2026, 11:48
Reviewer Update
I have made payment towards the promise to pay as per our arrangement but I have not received communication after it was confirmed that payment was made. What’s with this subpar treatment?