Rain is a long term ****

Rain is a long term ****. They are amazing in the beginning, however long term becomes a huge problem. They double bill you way too often. Refuse to send statements or payments list via email, say that their terms and conditions state they are allowed to deduct any small amount from your account until your account is zero and refuse to cancel the account until account is zero. A month to month account with advance payments has somehow become a prorata account without my knowledge or concent and when trying to stop payments until issues can be resolved I have been informed that it is not a debit order, but a card payment so have to stop the entire card and cannot reverse any unauthorized payments. They are super rude when trying to resolve this. If you try sending an email to cancel you just get a bunch of replies only saying thanks. They are not even open to making payment arrangements. Rain should be deemed a **** and should be sued