RP
Riaan P
1 reviews | Active since Apr 2021
14 Oct 2025, 18:03
Rain is a lazy provider with **** low net speeds and no problem solving
My internet speed is running in bits per seconds. I was told the team is on the problem. Its more than 7 hours later and no one fixed the problem at the primery site im connected at. The people working for rain does get their salary every month for doing nothing. They are becoming more than a problem with bad as **** net spead and the only thing responding with the same **** is the AI they use. The dont lift their lazy asses to fix the problem at hand but they do get a salary. From my point they staff is lazy and useless.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
14 Oct 2025, 19:30Hi Riaan
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply14 Oct 2025, 19:30
Official
Hi Riaan
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
RP
Riaan P's updateReviewer Update
15 Oct 2025, 20:47Good afternoon.
Im not happy with the problem not being resovled.
Your people does not answer when you call the line for help.
The say my primary site is cuasing problems but yes not resolved.
Its almost 36 Hours
Personaly how i feel is to cancelle and look for better provider becuase almost every month their is just problems.
Your services is up to ****.
If you dont have the staff to do the job then dont try to give a service.
If my net is not resolved before 10 O clock tonight i will post on a new review the stuff i was told but nothing happend.
Im not happy with the problem not being resovled.
Your people does not answer when you call the line for help.
The say my primary site is cuasing problems but yes not resolved.
Its almost 36 Hours
Personaly how i feel is to cancelle and look for better provider becuase almost every month their is just problems.
Your services is up to ****.
If you dont have the staff to do the job then dont try to give a service.
If my net is not resolved before 10 O clock tonight i will post on a new review the stuff i was told but nothing happend.
RP
Riaan P's update15 Oct 2025, 20:47
Reviewer Update
Good afternoon.
Im not happy with the problem not being resovled.
Your people does not answer when you call the line for help.
The say my primary site is cuasing problems but yes not resolved.
Its almost 36 Hours
Personaly how i feel is to cancelle and look for better provider becuase almost every month their is just problems.
Your services is up to ****.
If you dont have the staff to do the job then dont try to give a service.
If my net is not resolved before 10 O clock tonight i will post on a new review the stuff i was told but nothing happend.
Im not happy with the problem not being resovled.
Your people does not answer when you call the line for help.
The say my primary site is cuasing problems but yes not resolved.
Its almost 36 Hours
Personaly how i feel is to cancelle and look for better provider becuase almost every month their is just problems.
Your services is up to ****.
If you dont have the staff to do the job then dont try to give a service.
If my net is not resolved before 10 O clock tonight i will post on a new review the stuff i was told but nothing happend.
RP
Riaan P's updateReviewer Update
16 Oct 2025, 20:57Dear Rain
Im so tired the only message i get for 4 days now is just
"Your primary site is experiencing critical issues with 11 alarms, and it's been ongoing for over two days. However, your connection is stable on a secondary site, which is currently healthy with no alarms or loadshedding."
My net speed is so low im using data becuase my net is like your services slow running in bits.
Im paying for the services to use it but when their is trouble at the sites we as clients must wait day on end for your support to go to site and fix the problem.
How i feel at this momment is just that rain should just close their doors and stop waisting their clients money on false adverti*****ts.
Very poor services from you lot
Im going now for 48 hours with no services to solve the problem at my primary site.
Im so tired the only message i get for 4 days now is just
"Your primary site is experiencing critical issues with 11 alarms, and it's been ongoing for over two days. However, your connection is stable on a secondary site, which is currently healthy with no alarms or loadshedding."
My net speed is so low im using data becuase my net is like your services slow running in bits.
Im paying for the services to use it but when their is trouble at the sites we as clients must wait day on end for your support to go to site and fix the problem.
How i feel at this momment is just that rain should just close their doors and stop waisting their clients money on false adverti*****ts.
Very poor services from you lot
Im going now for 48 hours with no services to solve the problem at my primary site.
RP
Riaan P's update16 Oct 2025, 20:57
Reviewer Update
Dear Rain
Im so tired the only message i get for 4 days now is just
"Your primary site is experiencing critical issues with 11 alarms, and it's been ongoing for over two days. However, your connection is stable on a secondary site, which is currently healthy with no alarms or loadshedding."
My net speed is so low im using data becuase my net is like your services slow running in bits.
Im paying for the services to use it but when their is trouble at the sites we as clients must wait day on end for your support to go to site and fix the problem.
How i feel at this momment is just that rain should just close their doors and stop waisting their clients money on false adverti*****ts.
Very poor services from you lot
Im going now for 48 hours with no services to solve the problem at my primary site.
Im so tired the only message i get for 4 days now is just
"Your primary site is experiencing critical issues with 11 alarms, and it's been ongoing for over two days. However, your connection is stable on a secondary site, which is currently healthy with no alarms or loadshedding."
My net speed is so low im using data becuase my net is like your services slow running in bits.
Im paying for the services to use it but when their is trouble at the sites we as clients must wait day on end for your support to go to site and fix the problem.
How i feel at this momment is just that rain should just close their doors and stop waisting their clients money on false adverti*****ts.
Very poor services from you lot
Im going now for 48 hours with no services to solve the problem at my primary site.
RP
Riaan P's updateReviewer Update
17 Oct 2025, 12:14Good afternoon
Its day 5 and no one come out to site to fix the problem.
The support told me this..."Your primary site at Westerlig is healthy, with no loadshedding or alarms. If you're still experiencing issues, our support team will assist you further through the ticket I've created."
I few seconds later they send me this..."Your primary site at Westerlig currently has critical alarms, which might be affecting your connection. Our support team will follow up on the ticket to assist you further."
And yet tonight 9pm is going to be 5 days with the same problem.
No one is doing nothing
The staff of rain is just ignorring me as client but if you miss a payment by 1 second the start sms,whatsapp,email and some time calls you.But for 5 years im with them and do pay every month
But the get paid for ignoring clients becuase they dont care
I do not recommend Rain as a provider.
Poor services and always sorry sir we cant or they are busy
But no service when the towers ****s around.
Its day 5 and no one come out to site to fix the problem.
The support told me this..."Your primary site at Westerlig is healthy, with no loadshedding or alarms. If you're still experiencing issues, our support team will assist you further through the ticket I've created."
I few seconds later they send me this..."Your primary site at Westerlig currently has critical alarms, which might be affecting your connection. Our support team will follow up on the ticket to assist you further."
And yet tonight 9pm is going to be 5 days with the same problem.
No one is doing nothing
The staff of rain is just ignorring me as client but if you miss a payment by 1 second the start sms,whatsapp,email and some time calls you.But for 5 years im with them and do pay every month
But the get paid for ignoring clients becuase they dont care
I do not recommend Rain as a provider.
Poor services and always sorry sir we cant or they are busy
But no service when the towers ****s around.
RP
Riaan P's update17 Oct 2025, 12:14
Reviewer Update
Good afternoon
Its day 5 and no one come out to site to fix the problem.
The support told me this..."Your primary site at Westerlig is healthy, with no loadshedding or alarms. If you're still experiencing issues, our support team will assist you further through the ticket I've created."
I few seconds later they send me this..."Your primary site at Westerlig currently has critical alarms, which might be affecting your connection. Our support team will follow up on the ticket to assist you further."
And yet tonight 9pm is going to be 5 days with the same problem.
No one is doing nothing
The staff of rain is just ignorring me as client but if you miss a payment by 1 second the start sms,whatsapp,email and some time calls you.But for 5 years im with them and do pay every month
But the get paid for ignoring clients becuase they dont care
I do not recommend Rain as a provider.
Poor services and always sorry sir we cant or they are busy
But no service when the towers ****s around.
Its day 5 and no one come out to site to fix the problem.
The support told me this..."Your primary site at Westerlig is healthy, with no loadshedding or alarms. If you're still experiencing issues, our support team will assist you further through the ticket I've created."
I few seconds later they send me this..."Your primary site at Westerlig currently has critical alarms, which might be affecting your connection. Our support team will follow up on the ticket to assist you further."
And yet tonight 9pm is going to be 5 days with the same problem.
No one is doing nothing
The staff of rain is just ignorring me as client but if you miss a payment by 1 second the start sms,whatsapp,email and some time calls you.But for 5 years im with them and do pay every month
But the get paid for ignoring clients becuase they dont care
I do not recommend Rain as a provider.
Poor services and always sorry sir we cant or they are busy
But no service when the towers ****s around.