JM
John M

1 reviews | Active since Dec 2019

13 Feb 2022, 16:19

Rain is a joke - false advertising is a overstatement

RAIN IS A DISGUSTING WASTE OF TIME AND MONEY. If there was a lower rating than one star Rain would get it. When complaints are raised they regurgitate stuff that is inconsistent with what is actually happening. Rain you are a waste of time and money. Rain does not live up to its false marketing promises. When I review our download speeds history we have never got anywhere close to their marketed speeds, in fact only a few times have we experienced a 25% of their marketed speeds. Goodbye Rain As of the end of this month (31 March 2022) we will no longer require your useless service. You may collect your routers anytime from 1 April 2022 onwards. "Hello Peter" seems to be the only practical way of communicating with you guys.

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Replies (2)
JM
John M's update13 Feb 2022, 16:40
Reviewer Update
Well well, I guess that Rain might be adding "*********" to their list of services. I sent an email to Rain about an hour ago and "low and behold" even though there is full signal strength, we have zero internet, and my phone "says" it has been disconnected, that in spite of the fact that Rain has received their "debit order" at end of January.
JM
John M's update13 Feb 2022, 16:48
Reviewer Update
Well, well, well - so suddenly our internet connection is restored with the "glorious speed of 28.4mbs (which is pathetic) ....erm... not sure how long it will last. Amazing