ZB
Zaheer B

1 reviews | Active since Jul 2020

02 Apr 2025, 21:18

Rain is a group of *********** *******

This has got to be the worst service provider ever, these idiots (no word describes them)u have received over 128 logged calls and not 1 of their *********** staff , technicians, call center agents know what they are doing,, I wonder how dumb their management must be to employ these fools, they are just a bunch of ******* and con artist that make promises and don't deliver, , I've never got anything close to 20mb on 5g and I'm in a location with what they say is one of their best areas (Midrand) , logging calls with them is not worth the toilet paper I wipe with, please don't get this service provider as their 5g is so useless u might as well use Morse code, Rain ur service sucks and people are *********** , ur network should be shut down, your technology should not have that classification, call ur poles what it is ( *****s)even that I'm sure has more technology than your 5g

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Replies (4)
Rain
Rain's reply02 Apr 2025, 21:27
Official
Hi Zaheer,

Thank you for bringing your network connection complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the issue, and we'll assist soon.

Regards,
rain.
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Zaheer B's update08 Apr 2025, 21:58
Reviewer Update
OK so what happens to my service fees that I payed for? So lemme get this right , I've been paying for a service for months that is down, where is your companies ethics? Please answer the question at hand and also please answer my initial question as to why has no one for the past 20 loged calls informed that there is no service, why have I been paying? This is court worthy
ZB
Zaheer B's update08 Apr 2025, 22:05
Reviewer Update
And why are you asking for my employer information, what does that have to do with anything(email request received from rain) , it seems that rain is collecting unessary information, POPI act violations, I need answers RAIN,!!!!!
ZB
Zaheer B's update08 Apr 2025, 22:32
Reviewer Update
And regarding the BS u say about the pole being serviced, you may find it easy to lie to other clients that are not clued up with data and hardware , simple question from one engineer to what you are, why does the network speed reach peak after midnight for about an hour if the pole I connect to is offline?????????? How is it possible that the connection strength allows for that speed just after midnight ???????? So I guess some sort of throttling happening which apparently was a guarantee to not happen from rain?????????? You guys are doing ******* stuff there? ? ? Please contact your head of customer relations and legal and get them to assist you with a response as this will be the bases for my case