TM
Thabang M

1 reviews | Active since Oct 2020

16 Oct 2020, 13:35

Rain is a *****

Haven't had a stable connection for more than 24 hours. I have atleast 6 towers in a 1KM radius but no connection. What makes it worse is the poor support - email doesn't work, facebook doesn't work, instagram doesn't work, twitter account deleted they don't answer their phones and the support on the website simply does not respond. The worst decision you could ever make. Not only is the network poor but their customer service is just as poor.

0
Replies (1)
Rain
Rain's reply18 Oct 2020, 11:17
Official

Hi Thabang M

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline