ZM
Zikhona M
1 reviews | Active since Jun 2017
07 Sept 2023, 18:25
Rain is a ****
Rain debited me twice in a matter of 5 days. The last person I spoke to at their call centre told me he is sending my refund to the "billing" department and no word since then. No confirmation, nothing!
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
07 Sept 2023, 18:34Hi Zikhona Mngcata.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply07 Sept 2023, 18:34
Official
Hi Zikhona Mngcata.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
ZM
Zikhona M's updateReviewer Update
11 Sept 2023, 17:15You still have not contacted me or fixed the issue. Rain is pathetic!
ZM
Zikhona M's update11 Sept 2023, 17:15
Reviewer Update
You still have not contacted me or fixed the issue. Rain is pathetic!
ZM
Zikhona M's updateReviewer Update
11 Sept 2023, 17:17The confirmation that I received when calling your call centre was not this. They told meI will be refunded and my services will be tirned off. To which I agreed because this all has been nonsense. I want my refund and not stories!
ZM
Zikhona M's update11 Sept 2023, 17:17
Reviewer Update
The confirmation that I received when calling your call centre was not this. They told meI will be refunded and my services will be tirned off. To which I agreed because this all has been nonsense. I want my refund and not stories!
ZM
Zikhona M's updateReviewer Update
14 Sept 2023, 15:08That is not what I was advised. You will have to answer to the Ombudsman, you have done this way too many times! I am no longer going on carousels with you *********** call centre people.
ZM
Zikhona M's update14 Sept 2023, 15:08
Reviewer Update
That is not what I was advised. You will have to answer to the Ombudsman, you have done this way too many times! I am no longer going on carousels with you *********** call centre people.