pM
palesa M

1 reviews | Active since Nov 2011

30 Apr 2024, 13:11

Rain is a ****!!!

Good day.

I paid every cent that I owed this company. In Feb the account showed R1248 in arrears which I settled and the consultant I spoke to ensured there won't be any invoice after this. The invoice of R499 for March was to be credited and she confirmed this.

I then canceled the sim after paying.No debit order that went through or even an attempt to debit in March then boom this month (April) they try to debit my account.

I cancelled this sim after paying and the consultant confirmed that she can see I have not been using the sim card hence the credit.

This network has been nothing but bull**** !! It doesn't work even inside Mall of Africa let alone in certain arrears of KZN.I was once in KZN for two to 3 weeks and I was billed for something I did not use.

I will not pay for this invoice-refer to the last consultant I spoke to(Your calls are recorded right) and ask her to pay for this invoice since she assured me that it will be credited cause I wasn't using the sim card.

You are a **** and have been doing this to me for years.

Do whatever you want with this info but the bottom line is I WON'T PAY FOR THIS INVOICE!!!

There should be -zero rating because you do not even deserve this 1 star!!!

0
Replies (1)
Rain
Rain's reply30 Apr 2024, 13:17
Official
Hi Sbahle Lamula

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.