NL
Nomsa L

1 reviews | Active since Oct 2025

29 Oct 2025, 14:11

Rain is a ****

Rain is so unprofessional. Their staff is rude. I cancelled my account in February, my account was paid up. They came to collect their router, but did not stop deducting money from my bank account.

I have been calling to tell them to stop deducting, but every consultant I find promises that deductions will stop. To date deductions have not stopped.

0
Replies (2)
Rain
Rain's reply29 Oct 2025, 14:34
Official
Hi Nomsa

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
NL
Nomsa L's update30 Oct 2025, 11:13
Reviewer Update
Good day,

Thank you for your response. I didn't have any outstanding amount. As my rain was up to date, I don't owe rain.

I hope rain won't deduct anything from my bank account any more.