ZD
ZIKHONA D

1 reviews | Active since Nov 2014

01 Nov 2023, 18:07

Rain is a curse from hell

I have canceled Rain a long time ago and today they debited my rentals, an amount of R2870 with out my consent I have not been using Rain for almost a year but I'm owing them every month, I don't understand how How can I owe services that I'm not using Rain is a curse from hell that strives in people's misery Their advert is misleading because how do I owe them without using their services and still owe 9 hundred and something

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Replies (4)
Rain
Rain's reply01 Nov 2023, 18:50
Official
Hi ZIKHONA. 

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,

Rain
 

ZD
ZIKHONA D's update02 Nov 2023, 00:08
Reviewer Update
Your advert is misleading and you are lying
What is the R975 for, how can I pay for something I have not been using for ages
I never signed any contract saying what you are telling me, I was told I can cancel any time
I did call and cancel but you just didn't activate my cancelation because you wanted to keep on billing
I have a contract with Vodacom that I'm am using and paying how do you bill me for something I'm not using anymore

Cancel that thing
ZD
ZIKHONA D's update02 Nov 2023, 00:12
Reviewer Update
Why are you saying 4 payments were made, who made those payments, who authorized them?
I never made any payments to you, you just debited without my consent
ZD
ZIKHONA D's update19 Nov 2023, 13:56
Reviewer Update
TO PROVE YOUR INCOMPETENCY AND ****S, YOU TOLD ME ABOUT MONIIES I OWE AFTER TELLING YOU SEVERAL TIMES THAT I CANCELED. NOW YOUR CONSULTANT CALLED ME AND TOLD ME YOU MADE AND ERROR AND I WILL RECEIVE FULL REFUND. I AM STILL WAITING