MM
Monde M

1 reviews | Active since Oct 2012

03 Dec 2020, 18:59

RAIN IS A CONTRACT !!!

So I joined Rain in August/Sept ,since I was impressed that I wont be joining into a contract. The internet was good only bad on some days ,but I had no problem with their internet. My problem only started now ,when I want to pause or take a break from their Service, So seeming that I'm not on contract it should be easy to stop their service for a while than come back when I need it again. But that isn't the case ,you basically have to cancel the Sim and order another one again for that to happen, I literally had to move money into another account for them not to Debit from my Bank Account .So they should stop saying its not a contract, if I cant stop their service when I want to !

0
Replies (1)
Rain
Rain's reply04 Dec 2020, 07:56
Official
Hi Monde

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you?

Stay safe.

Regards
Mosa