1 reviews | Active since Apr 2011
Rain is a Big ****
I have app**** for the 5G after I have been using the 4G on my phone for a while. The 5G came with a router and I was only told then that sim card works only with the router. Fine I tried to use the router but it never got connected to the internet. I report the problem and another sim card was delivered and the same problem, it did not connect to the internet. Then I canceled the subscription via the app, the app has been set up that no one can cancel it there. You will fill out the the forms until you you reach the point of submitting but then when you submit it always give you a feedback of something went wrong you must start fill out the form all over again with the same feedback time and time again.
My problem is that, they keep deducting money from my bank account and I tried to reverse it with the bank and unfortunately the bank says it is not a debit order but a subscription which is more like anything you buy online and have agreed to pay for it. They have escalated the issue to some of the their departments, I'm still waiting for their response too.
I'm here to report that, Rain is a **** people need to stay away from them. My money is being taken and no service from them and their land line never works.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
